How can we evaluate conversation preparation with Em without reading the conversations?
Evaluating conversation preparation with Em, the AI coach in Empatyzer, does not require reading any conversation: combine aggregated, anonymous usage statistics with what participants report themselves, such as usefulness, confidence before difficult conversations and how the real conversation went.
Managers, HR, administrators and other users cannot read conversations with Em, and the organization statistics show neither their content nor individual activity. Ask participants in a short survey whether the preparation was relevant and whether it helped in the conversation itself, and agree on these measures before the pilot. Privacy is part of how Empatyzer is designed: it gives people a space where they can describe real situations candidly.
Other ways to ask
- evaluate em without reading chats
- measure conversation preparation privately
- how to know if em helped in a real conversation
- survey questions after preparing with em