Access, rollout, pricing and implementation

What happens when an Empatyzer subscription is cancelled?

Short answer

Cancelling an Empatyzer subscription stops its next renewal: the organization keeps access to the paid plan until the end of the billing period already paid for, and cancelling alone does not refund a period that has already begun.

A renewing subscription, billed monthly or annually, renews for each new period until it is cancelled; a plan bought under an individual offer or agreement follows that agreement. Deleting your own user account does not automatically end the organization's paid plan, and deleting the organization is a separate, irreversible action. The plan is managed in the organization's “Plan” section by the owner or a person with the relevant permission.

Other ways to ask

  • cancel Empatyzer Premium
  • stop Empatyzer renewal
  • access after cancelling the subscription
  • does deleting my account end the subscription
  • refund after cancelling Empatyzer

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