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Differences that change the conversation

Too much detail, then not enough

Szczegółowość a ukryte kryterium

Anna asks Tomasz for more detail and later for less. Tomasz tries to reconstruct a standard that nobody has stated.

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Anna, Tomasz in panel 1 of Too much detail, then not enough.
Tomasz, don’t go this deep into the details. I need the decision.
Anna, Tomasz in panel 2 of Too much detail, then not enough.
This is too shallow. Where are the assumptions?
Anna, Tomasz in panel 3 of Too much detail, then not enough.
Too much. Too little. What rule am I supposed to follow?
Anna, Tomasz in panel 4 of Too much detail, then not enough.
What should always be there, and what depends on the situation?
You’re right. I never made that clear.
Anna, Tomasz in panel 5 of Too much detail, then not enough.
One page for the decision, assumptions in the appendix?
Let’s test it.
Em, the Empatyzer coach
Tomasz tries to build a stable rule from Anna’s feedback, while her expectations are invisible or changing to him. As a result, repeated corrections start to look like a competence problem rather than the absence of a shared standard. Before the task, define the audience, decision, scope and format. The level of detail should follow the purpose, not guesswork.