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Differences that change the conversation

Deliver first

Kwestionowanie a dowożenie

Zofia reads Olek’s questions as avoiding responsibility, while Olek reads her reaction as a ban on thinking. Both begin to confirm their own stereotypes.

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Zofia, Olek in panel 1 of Deliver first.
Why are we doing it this way? There’s a simpler route.
Deliver first. Improve it later.
Zofia, Olek in panel 2 of Deliver first.
She doesn’t want ideas. She wants obedience.
Another debate instead of ownership.
Zofia, Olek in panel 3 of Deliver first.
I knew it. Not much ownership.
Zofia, Olek in panel 4 of Deliver first.
Why bother engaging if every question about the reason sounds like rebellion?
Zofia, Olek in panel 5 of Deliver first.
I thought I was teaching him to deliver.
I learned to keep my head down.
Em, the Empatyzer coach
Zofia reads Olek’s questions as a lack of ownership, while Olek reads her response as a lack of respect for his voice. He withdraws initiative and thereby gives Zofia apparent evidence that confirms her first judgement. Separate a question about method from a refusal to deliver. Agree what is a closed decision and what can still be improved.