Account, organization and plans

Feedback and bug reporting

How to send praise, comments and bug reports to the Empatyzer team, choose how your feedback is signed, control screenshots and find the reports you have sent.

5 questionsUpdated

  1. How do I send feedback about Empatyzer?

    To send feedback about Empatyzer, click your photo or initials in the top right corner and choose “Leave feedback” at the bottom of the menu.

  2. Can I choose how my positive feedback in Empatyzer is attributed?

    Yes. When you send praise through Empatyzer’s “Leave feedback” form, you choose the signature: anonymous, first name only, your industry or position, or your full name and role.

  3. How do I report a bug in Empatyzer?

    To report a bug in Empatyzer, click your photo or initials in the top right corner, choose “Leave feedback” and select the bug report option. Describe what does not work and send the report.

  4. Can I stop Empatyzer from attaching a screenshot to my bug report?

    Yes. Empatyzer’s bug report form can include a screenshot of your current screen, but you can untick it before sending.

  5. Where can I see my submitted feedback or bug reports in Empatyzer?

    Empatyzer keeps your own feedback and bug reports visible in your user panel until the team has processed them. After that, they can disappear from the list.

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