# Empatyzer FAQ (English) > Official questions and answers about Empatyzer, a web application that helps people prepare for important conversations at work, and Em, its AI coach. 439 answers in 40 topics, last updated 2026-10-10. Each answer has its own page and a Markdown version: add .md to the page address without the final slash. Publisher: EMPATYZER sp. z o.o.; corrections: em@empatyzer.com ## Start here - [What is Empatyzer?](https://empatyzer.fr/faq-questions-answers/answers/what-is-empatyzer.md): Empatyzer is a system that helps people prepare for important conversations at work. - [Who is Empatyzer for?](https://empatyzer.fr/faq-questions-answers/answers/who-is-empatyzer-for.md): Empatyzer is for everyone in an organization, not only senior leaders: employees, managers and team leaders, HR teams and executives. - [Are my conversations with Em private from my employer?](https://empatyzer.fr/faq-questions-answers/answers/are-my-conversations-with-em-private-from-my-employer.md): Yes. Your conversations with Em, the AI coach in Empatyzer, are private: your employer, managers, HR, organization administrators and other users cannot see… - [Is Empatyzer a tool for evaluating, monitoring or rating employees?](https://empatyzer.fr/faq-questions-answers/answers/is-empatyzer-an-employee-evaluation-or-monitoring-tool.md): No. Empatyzer does not measure performance, monitor employees or rate people. It is a development tool that helps people understand themselves and others and… - [How long does the Empatyzer assessment take?](https://empatyzer.fr/faq-questions-answers/answers/how-long-does-the-empatyzer-assessment-take.md): The Empatyzer assessment usually takes 25–35 minutes when completed in one go, most often about 30 minutes. - [Is there a free Empatyzer plan?](https://empatyzer.fr/faq-questions-answers/answers/is-there-a-free-plan.md): Yes. Empatyzer's Free plan has no time limit: an organization on it can have up to three users in total, and one user can create up to five organizations on… - [In how many languages does Empatyzer work?](https://empatyzer.fr/faq-questions-answers/answers/in-how-many-languages-does-empatyzer-work.md): Empatyzer works in seven languages: Polish, English, German, French, Spanish, Italian and Czech. - [Do I need to install anything to use Empatyzer on a computer or phone?](https://empatyzer.fr/faq-questions-answers/answers/empatyzer-in-a-web-browser-on-computer-and-phone.md): No. Empatyzer works in a web browser, so you can use it on a computer and on a phone. ## Topics - [What Empatyzer is and how it helps](https://empatyzer.fr/faq-questions-answers/what-is-empatyzer/): Empatyzer helps people prepare for important conversations at work. These questions cover what it is, who it is for, when to use it, its three parts,… - [Brand, origin and identity](https://empatyzer.fr/faq-questions-answers/brand-origin-and-identity/): Learn who created Empatyzer and why, what the name, the dot and the wave-shaped Em symbol mean, how to contact the founder and what the product focuses on… - [Em, AI personalization and responsible use](https://empatyzer.fr/faq-questions-answers/ai-personalization-and-human-judgment/): Learn how Em, the AI coach in Empatyzer, uses language model technology and the context you choose, how this differs from training a model, and how to use her… - [Where Empatyzer fits and what it complements](https://empatyzer.fr/faq-questions-answers/product-boundaries/): Where Empatyzer helps and where other processes stay in charge: recruitment, HR decisions, disputes, serious concerns, therapy, healthcare, safety events and… - [How Empatyzer complements other tools](https://empatyzer.fr/faq-questions-answers/comparisons-and-alternatives/): How Empatyzer differs from and works alongside general AI chats, assessment reports and providers, leadership training, human coaches, HR business partners,… - [Using Em in real conversations](https://empatyzer.fr/faq-questions-answers/using-em/): How to use Em, Empatyzer’s AI coach, to prepare real workplace conversations: choosing the right context, asking good questions, using the relationship and… - [Navigation and conversation contexts](https://empatyzer.fr/faq-questions-answers/navigation-and-contexts/): Where things are on the Empatyzer screen, what the menu icons do, how to switch conversation contexts and organizations, and how to open the FAQ or log out. - [Troubleshooting common product issues](https://empatyzer.fr/faq-questions-answers/troubleshooting/): What to check in Empatyzer when a person is missing from the selector, an admin feature is hidden, a screen looks different or the inactivity countdown appears. - [Assessment, psychometrics and interpretation](https://empatyzer.fr/faq-questions-answers/assessment-and-psychometrics/): Learn what the Empatyzer assessment covers, how long it takes, what its declared quality parameters are and how to read its results as likely tendencies rather… - [Your own profile and self-understanding](https://empatyzer.fr/faq-questions-answers/your-own-profile/): How to open and read your Empatyzer profile: thematic cards, markers, plus and minus signs, questions for Em in the “About me” context and when you can retake… - [Words, talents, motivations and types](https://empatyzer.fr/faq-questions-answers/results-charts/): What the four tabs of Empatyzer’s “Your results on charts” show (Words, Talents, Motivations and Types) and how to read the order of results, the gaps between… - [Teams, departments, organizations and project groups](https://empatyzer.fr/faq-questions-answers/teams-departments-and-groups/): Which groups you can select in Empatyzer’s group mode and how to read “You compared with the team”, including its eighteen dimensions and percentage segments. - [Similarity Map](https://empatyzer.fr/faq-questions-answers/similarity-map/): How to open and read Empatyzer’s Similarity Map: what distances, colors, rings and department percentages mean, and how to hide your name on the map. - [Personality types in the organization](https://empatyzer.fr/faq-questions-answers/organization-personality-types/): What Empatyzer’s “Personality Types” view shows: the eight types, why everyone is a mix of them, what the gray comparison dots are and how departments differ. - [Organizational culture](https://empatyzer.fr/faq-questions-answers/organizational-culture/): How Empatyzer’s “Organizational Culture” view uses four types of work culture to compare the culture you prefer, the culture your group prefers and the culture… - [Group motivators](https://empatyzer.fr/faq-questions-answers/group-motivators/): What Empatyzer’s “Motivators” view shows for a team, department or company: the sixteen motivators, how many people have each and how motivators differ from… - [Organization insights and the Organization DNA report](https://empatyzer.fr/faq-questions-answers/organization-insights-and-dna-report/): What Empatyzer’s optional Organization DNA report covers, how it differs from the group views and how participation and preparation shape what an organization… - [Personalized microlearning](https://empatyzer.fr/faq-questions-answers/personalized-microlearning/): How Empatyzer micro-lessons work: what they are, how they are personalized, how often they arrive, how long they take and how they complement Em and other… - [Microlearning plan, lessons and progress](https://empatyzer.fr/faq-questions-answers/microlearning-interface/): Where to find your Empatyzer learning plan and what you see there: modules, lesson statuses, locks, statistics, quiz questions, lesson emails and progress… - [Adoption and sustained use](https://empatyzer.fr/faq-questions-answers/adoption-and-sustained-use/): Guidance for organizations rolling out Empatyzer: the first weeks, voluntary and lasting use, remote and hybrid teams, and the soft-skill topics the product… - [Organizations and membership](https://empatyzer.fr/faq-questions-answers/organizations-and-membership/): How organizations work in Empatyzer: the personal organization, membership in several organizations, joining, inviting, switching and leaving, and what stays… - [Profile, preferences and login methods](https://empatyzer.fr/faq-questions-answers/profile-preferences-and-login/): Where Empatyzer users edit their profile, set privacy preferences and communication needs, change the interface language and password, connect login methods or… - [Administration and organization management](https://empatyzer.fr/faq-questions-answers/organization-administration/): How the Empatyzer admin panel works: roles and permissions, organization settings, departments, members, ownership, email domains, your place in the structure,… - [Plans, payment and the Organization DNA report](https://empatyzer.fr/faq-questions-answers/plans-payment-and-dna-report/): Empatyzer's Free and Premium plans, seats, monthly or annual billing, payment through Stripe and the optional one-time Organization DNA report. - [Feedback and bug reporting](https://empatyzer.fr/faq-questions-answers/feedback-and-bug-reporting/): How to send praise, comments and bug reports to the Empatyzer team, choose how your feedback is signed, control screenshots and find the reports you have sent. - [Privacy, trust and data protection](https://empatyzer.fr/faq-questions-answers/privacy-and-data-boundaries/): Who can see what in Empatyzer: private conversations with Em, what colleagues and administrators see, aggregated group data, AI providers, data storage and… - [Security and session protection](https://empatyzer.fr/faq-questions-answers/security-and-session-protection/): How Empatyzer protects personal data: storage in the EU, technical safeguards, admin rights kept apart from private data, private communication needs and… - [Inclusion, neurodiversity and well-being](https://empatyzer.fr/faq-questions-answers/inclusion-neurodiversity-and-well-being/): How Empatyzer helps people work with differences: voluntarily shared communication needs, neurodiversity, different communication styles and nonviolent… - [Access, rollout, pricing and implementation](https://empatyzer.fr/faq-questions-answers/access-rollout-and-commercial/): How organizations get access to Empatyzer and roll it out: personal phones and email addresses, pilots, setup time, the Free plan and paid plans, total cost… - [Evidence, results and how to evaluate value](https://empatyzer.fr/faq-questions-answers/evidence-and-outcomes/): Empatyzer's published results and customer testimonials: what each figure means, how micro-lessons help people retain what they learn, and how to judge a… - [Questions from CEOs and executive teams](https://empatyzer.fr/faq-questions-answers/executive-questions/): Answers for CEOs and executive teams: where Empatyzer helps the business, what leaders can see without reading private conversations, and how to test the fit… - [Questions from HR, L&D and people teams](https://empatyzer.fr/faq-questions-answers/hr-and-people-teams/): Answers for HR, L&D and people teams: how Empatyzer fits development work and HR processes, how to introduce it, and what HR can and cannot see. - [Questions from managers in everyday work](https://empatyzer.fr/faq-questions-answers/manager-questions/): Practical answers for managers and team leaders on using Em in Empatyzer before feedback, delegation, difficult conversations and conversations with their own… - [Questions from employees and other participants](https://empatyzer.fr/faq-questions-answers/employee-questions/): Answers for employees who do not manage people: what Empatyzer gives you personally, what stays private and how to use Em in conversations with your manager… - [Questions from hospital executives](https://empatyzer.fr/faq-questions-answers/healthcare-executives/): Answers for hospital directors and boards: how Empatyzer helps improve communication and cooperation among staff, how to plan a pilot and how to judge its… - [Questions from hospital HR and staff-development teams](https://empatyzer.fr/faq-questions-answers/healthcare-hr/): Answers for hospital HR and staff-development teams on rolling out Empatyzer, fitting it around clinical schedules and existing training, and keeping staff… - [Questions from clinical, ward and hospital service managers](https://empatyzer.fr/faq-questions-answers/healthcare-managers/): Practical answers for heads of department, nurse managers and managers of non-clinical services on using Em, the AI coach in Empatyzer, to prepare difficult… - [Questions from manufacturing executives](https://empatyzer.fr/faq-questions-answers/manufacturing-executives/): Answers for executives and plant directors on where Empatyzer fits in manufacturing: its role next to process tools, frontline access, pilots, multi-site use… - [Questions from plant HR and manufacturing people teams](https://empatyzer.fr/faq-questions-answers/manufacturing-hr/): Practical answers for plant HR on introducing Empatyzer: access without corporate email, working time, privacy, employee representatives, onboarding, retention… - [Questions from supervisors, foremen and production managers](https://empatyzer.fr/faq-questions-answers/manufacturing-managers/): How supervisors, foremen and production managers use Em, the AI coach in Empatyzer, to prepare real shop-floor conversations: feedback, handovers, friction… ## Data files - [All answers in one text file](https://empatyzer.fr/faq-questions-answers/llms-full.txt) - [JSON](https://empatyzer.fr/faq-questions-answers/data/faq.en.json) - [JSONL (one answer per line)](https://empatyzer.fr/faq-questions-answers/data/faq.en.jsonl) - [Markdown (all answers)](https://empatyzer.fr/faq-questions-answers/data/knowledge.en.md) - [Polish version](https://empatyzer.fr/pl/pytania-i-odpowiedzi/llms.txt) ## Optional - [All questions on one page](https://empatyzer.fr/faq-questions-answers/all-questions/) - [About this knowledge base](https://empatyzer.fr/faq-questions-answers/about-this-knowledge-base/)